FAQ
Here is a collection of all our Frequently Asked Questions. if you do not find the answer you a looking for, please contact us.
SHIPPING AND RETURNS
The availability of shipping methods and the associated costs will depend on your location and the size and weight of your order, as well as whether it is a custom order from our private/white label program or events program
Our turnaround time for orders varies depending on the size and complexity of the order, as well as our current workload.
If you receive damaged merchandise, please contact us as soon as possible to report the issue. We will work with you to resolve the problem and may offer a replacement or a refund, depending on the circumstances.
Our return policy allows customers to return unworn and unwashed merchandise within 30 days of receipt for a full refund or exchange. Customized or personalized items are not eligible for returns or exchanges unless there is a defect or error on our part.
Yes, we offer international shipping to a variety of countries. The availability and cost of international shipping will depend on your location and the size and weight of your order. Please contact us for more information and to get a quote for international
The customer is responsible for return shipping costs unless the return is a result of our error or a defective product. In those cases, we will cover the cost of return shipping.
GENERAL
We offer a wide range of blank apparel options, including tees, sweatshirts, hoodies, tank tops, and long-sleeve shirts.
Our clothing is available in unisex, women's, kids, and men's sizes, so you can find the right fit for your needs.
We also offer a wide range of color options, with over 75 variations to choose from for each item. Whether you're looking for a classic white t-shirt or a bold and colorful hoodie, we have something for everyone.
Yes, we offer bulk discounts for larger orders. Please contact us for more information on our price breaks and to get a quote for your order
Yes, we offer custom printing and embroidery services for our blank apparel under our private/white label program and our events/campaigns program. We also offer custom packaging under these programs.
you can also fill out or Custom Order Request form
Our minimum order quantity (MOQ) is generally between 100-150 units, depending on the item and color variation. Please contact us for more information on our pricing and MOQ policies, and to get a quote for your specific order.
We accept a variety of payment methods, including credit card, debit card, PayPal, and bank transfer. Please contact us for more information on the payment options available for your order.
We have a sizing chart available on our website that provides detailed measurements for each size. If you have any questions about sizing or need assistance, please don't hesitate to contact us.
CUSTOM PRINTING
We offer a variety of printing techniques, including screen printing, digital printing, and heat transfer printing and embroidery.
Yes, we can print on a wide range of fabrics, including cotton, polyester, and blended fabrics.
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The printing process typically takes a few days to complete, depending on the size of the order and the complexity of the design.
Yes, we can provide samples of our printing work before completing a full order. This can help you ensure that the final product meets your expectations.
Yes, we offer a variety of eco-friendly fabric options, we pride ourselves on being 100% Eco-Friendly and Sustainable
To place an order for custom printed apparel, please contact us with your design and fabric preferences. We will provide you with a quote and timeline for the production process.
CUSTOM SIZING
Yes, we offer custom sizing for our blank apparel under the private label program.
To provide your measurements for custom sizing, please contact us with your specific measurement requirements. We may ask for chest size, waist size, hip size, inseam, and other measurements as needed.
Yes, we can accommodate special requests for measurements such as longer sleeves or shorter inseams. Please let us know your specific requests when placing your order.
There may be an additional cost for custom sizing, depending on the complexity of the measurements and the time required to make the adjustments. We will provide you with a quote for custom sizing before starting production.
The production time for custom sized blank apparel may vary depending on the complexity of the measurements and the current workload. We will provide you with an estimated timeline when you place your order.
We have a sizing chart available on our website that provides detailed measurements for each size. If you have any questions about sizing or need assistance, please don't hesitate to contact us.