FAQ

Here is a collection of all our Frequently Asked Questions. if you do not find the answer you a looking for, please contact us.

CONTACT US

SHIPPING AND RETURNS

What shipping methods are available?

The availability of shipping methods and the associated costs will depend on your location and the size and weight of your order, as well as whether it is a custom order from our private/white label program or events program
How long will it take for my order to be processed and shipped?

Our turnaround time for orders varies depending on the size and complexity of the order, as well as our current workload.

What if delivered merchandise is damaged?

If you receive damaged merchandise, please contact us as soon as possible to report the issue. We will work with you to resolve the problem and may offer a replacement or a refund, depending on the circumstances.
What is your return policy?

Our return policy allows customers to return unworn and unwashed merchandise within 30 days of receipt for a full refund or exchange. Customized or personalized items are not eligible for returns or exchanges unless there is a defect or error on our part.
Do you offer international shipping?

Yes, we offer international shipping to a variety of countries. The availability and cost of international shipping will depend on your location and the size and weight of your order. Please contact us for more information and to get a quote for international

Who is responsible for return shipping costs?

The customer is responsible for return shipping costs unless the return is a result of our error or a defective product. In those cases, we will cover the cost of return shipping.

GENERAL

What types of blank apparel do you offer?

We offer a wide range of blank apparel options, including tees, sweatshirts, hoodies, tank tops, and long-sleeve shirts.

Our clothing is available in unisex, women's, kids, and men's sizes, so you can find the right fit for your needs.

We also offer a wide range of color options, with over 75 variations to choose from for each item. Whether you're looking for a classic white t-shirt or a bold and colorful hoodie, we have something for everyone.
Do you offer bulk discounts/price breaks?

Yes, we offer bulk discounts for larger orders. Please contact us for more information on our price breaks and to get a quote for your order
Do you offer custom printing or embroidery services?

Yes, we offer custom printing and embroidery services for our blank apparel under our private/white label program and our events/campaigns program. We also offer custom packaging under these programs.

you can also fill out or Custom Order Request form
Do you have a minimum order size?

Our minimum order quantity (MOQ) is generally between 100-150 units, depending on the item and color variation. Please contact us for more information on our pricing and MOQ policies, and to get a quote for your specific order.
What forms of payment do you accept?

We accept a variety of payment methods, including credit card, debit card, PayPal, and bank transfer. Please contact us for more information on the payment options available for your order.
What is your sizing chart and how do I find the right size for my needs?

We have a sizing chart available on our website that provides detailed measurements for each size. If you have any questions about sizing or need assistance, please don't hesitate to contact us.

CUSTOM PRINTING

What types of printing techniques do you offer?

We offer a variety of printing techniques, including screen printing, digital printing, and heat transfer printing and embroidery.
Can you print on a variety of fabrics?

Yes, we can print on a wide range of fabrics, including cotton, polyester, and blended fabrics.
Do you have any limitations on the colors or designs that can be printed?

Write any kind of text for your collapsible content. It can be an answer to a frequently asked question, a body of text that explains your store policy, or whatever else you wish!
How long does the printing process take?

The printing process typically takes a few days to complete, depending on the size of the order and the complexity of the design.
Can you provide samples before completing a full order?

Yes, we can provide samples of our printing work before completing a full order. This can help you ensure that the final product meets your expectations.
Do you offer any fabric options for environmentally-conscious customers?

Yes, we offer a variety of eco-friendly fabric options, we pride ourselves on being 100% Eco-Friendly and Sustainable
How do I place an order for custom printed apparel?

To place an order for custom printed apparel, please contact us with your design and fabric preferences. We will provide you with a quote and timeline for the production process.

CUSTOM SIZING

Do you offer custom sizing for blank apparel?

Yes, we offer custom sizing for our blank apparel under the private label program.
How do I provide my measurements for custom sizing?

To provide your measurements for custom sizing, please contact us with your specific measurement requirements. We may ask for chest size, waist size, hip size, inseam, and other measurements as needed.
Can you accommodate special requests for measurements, such as longer sleeves or shorter inseams?

Yes, we can accommodate special requests for measurements such as longer sleeves or shorter inseams. Please let us know your specific requests when placing your order.
Is there an additional cost for custom sizing?

There may be an additional cost for custom sizing, depending on the complexity of the measurements and the time required to make the adjustments. We will provide you with a quote for custom sizing before starting production.
How long does it take to produce custom sized blank apparel?

The production time for custom sized blank apparel may vary depending on the complexity of the measurements and the current workload. We will provide you with an estimated timeline when you place your order.
What is your sizing chart and how do I find the right size for my needs?

We have a sizing chart available on our website that provides detailed measurements for each size. If you have any questions about sizing or need assistance, please don't hesitate to contact us.